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Stay Grand

What to Expect for Your Stay

  • Hotel check-in begins at 3:00pm
    • Early check-in may be available between 11:00am-1:00pm for a $30+tax fee – to take advantage, please text to Sierra, your virtual guest service assistant at 775.277.2439
  • Hotel check-out time is 11:00am
    • Late check-out may be available at Noon for no charge; and, a later check-out at 2:00pm for a $30+tax fee – to take advantage of either time, please text “LATE 2PM” to Sierra, your virtual guest service assistant at 775.277.2439
  • We encourage you to use our Mobile Check-In service. You may check in
    • the DAY BEFORE your arrival from 7:00pm-Midnight, and
    • the DAY OF your arrival from 6:00am-9:00pm.
    • Use this link for Mobile Check-In,
    • You will receive a text when your room is ready to get your room key(s) from the Front Desk
  • If applicable, your resort fee of $39.95 plus 13% tax and $2 Tourism Surcharge per room per night includes; year-round heated pool with fire pits, 24-hour fitness center access, in-room bottled water, and business center access
  • For a convenient and easy check-out process, please use our Mobile Check-Out service
  • Please review our Terms and Conditions
  • Use automatic sensors to open doors and limit door handle exposure
  • Please utilize our hand sanitizer stations and disinfectant wipes located around the property, and please practice safe social distancing
  • GSR is committed to our environment. Based on demand, full mid-stay service may not always be available. Please speak to the Front Desk Agent for more information.
  • Complimentary Wi-Fi is available on the GSR-WIFI network everywhere on the property and the RV Park
  • Bell Desk is open 24 hours a day and is located next to the Front Desk
  • Valet services are open 24 hours a day, 7 days a week for luggage drop-off and pick-up at the porte-cochere.
  • Airport shuttle leaves GSR at the top (:00) and bottom (:30) of every hour, and leaves Reno-Tahoe International (RNO) at quarter after (:15) and quarter ’til (:45) the hour, every day from 4:30am to 12:15am
  • Airport shuttle service will occur once every thirty (30) minutes at each end point, during operating hours
  • Grand Sierra Resort is conveniently located near the interchange of two major highways – I-80 and I-580 (US 395)
  • The Property address is,
    Grand Sierra Resort and Casino
    2500 E 2nd St
    Reno, NV