Services for Business
Business doesn't stop just because you're out of the office. Whether you are our guest on business or vacation, we know occasions arise in which you need access to business-related tools such as computers, fax machines, shipping services, and more.
Grand Sierra Resort offers free 24 hour access to our computer center with hotel keycard access. Our Business Center also offers a range of services including faxing, copying, shipping, printing and much more.
Our friendly, supportive staff will make conducting "business as usual" a breeze. Our Executive Business Center is like bringing your own assistant with you on vacation or on your business trip.
Business Center Services
Black and White Prints or Copies
- Single-sided = $0.25/page*
- Double-sided = $0.32/page*
Color Prints or Copies
- Single-sided = $0.99/page*
- Double-sided $1.75/page*
*Quantity discount available after 15 copies. Sales tax does not apply to copy and print services
- Domestic = $2.00/page - outgoing
- International = $3.00/page - outgoing
- Incoming = $1.00/page
- Scans = $1.00/page
- See Team Member for details and pricing
The Business Center handles all shipping and receiving for our guests; however, it is not designed to handle freight for exhibitors. All exhibitors must ship directly to their contracted decorating freight company for delivery. Exhibitor freight misdirected to the Business Center is subject to additional charges, delayed delivery, and/or refusal of delivery.
The Grand Sierra resort will accept and send packages on a guests' behalf. Guests will be charged a handling fee for any package we receive and for any package we send.
Arrival Shipping Instructions / Receiving at the Hotel
In order to assure arrival and timely processing of your package(s), please use the following format on your shipments. Please be sure to include the FIRST and LAST name of the person who will be receiving the package at the hotel. Provide detailed return address information, including phone number, Groups, meetings, conferences, and all other events, please list the title of the group or event and dates of the program on the shipping address label. Please ensure if sending multiple pieces that they are listed as "1" of "Total Number" of packages in the shipment. Below is an example copy of correct shipping labels:
Name and Phone Number of Guest / Recipient (person receiving package)
c/o Grand Sierra Resort Business Center
2500 East Second Street
Reno, NV 89595
(Conference / Convention / Event / Group Name)
(Dates of Conference / Group Event)
Package ___ of ___
Please DO NOT SHIP any items to the attention of the Hospitality Manager, Catering & Conference Manager unless the items are specifically for their use (e.g., hotel specifications, rooming lists, signed documents). This is specifically including any room drops or deliveries to any others areas of the hotel property.
Fees are based on weight per package and pricing is as follows
- 0-15 lbs. = $5.00
- 16-30 lbs. = $10.00
- 31-50 lbs. = $15.00
- 51-75 lbs. = $20.00
- 76-100 lbs. = $25.00
- 101 lbs. or more = $0.35/pound
- Pallets, skids, or crates = $125.00 plus $0.35/pound
Packages received more than three days prior to a guest's arrival will be charges an additional holding fee of $10.00/day
Delivery: after 3:00pm, Monday - Friday
Pick-up: 2:00pm, Monday - Friday
No USPS service available Saturday - Sunday
Delivery: 10:30am - 5:00pm, Monday - Saturday
Pick-up: 3:30pm, Monday - Friday
Service is available only to guests who have a UPS account or guests who have preprinted UPS Express or Ground labels.
Delivery: After 9:30am, Monday - Saturday
Pick-up: 3:30pm, Monday - Friday