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Grand Rewards

Infinity Rewards Membership Rules

Infinity Rewards at Grand Sierra Resort and Casino

No club is complete without its rules and regulations. Here we’ve outlined the specifics around our Infinity Rewards Membership. Infinity Rewards is a six-tier casino rewards program at GSR that rewards you with points when you play in our casino. Once you hit a milestone, you can redeem those points for FREE game play, discounted food, and more great offers.

Infinity Rewards Rules and Rewards

  • Must be 21 years of age or older to participate, membership is free
    New Infinity Rewards members must register at the Players Club to be eligible to earn comp rewards
  • Valid state or US Federal identification is required to sign up for the Infinity Rewards membership card, to replace lost or stolen cards and to redeem Infinity Rewards comp rewards
  • Grand Sierra Resort and Casino is not responsible for lost or stolen cards and/or Infinity Rewards comp rewards
  • Membership in the Infinity Rewards program is a privilege, which may be modified or revoked, at which time Infinity Rewards card(s) must be returned, as they are the property of Grand Sierra Resort
  • Cardholders may have only one account and Infinity Rewards benefits are non-transferable
  • It is against Grand Sierra Resort policy for Infinity Rewards members to allow others to accumulate benefits to their account (for example, by leaving an unattended card in a slot device)
  • Infinity Rewards benefits are valid for 13 months from the day earned. All unused Infinity Rewards comp rewards will expire and will no longer be available for redemption
  • In becoming a Infinity Rewards member, you are acknowledging your permission for Grand Sierra Resort to correspond with you by mail, email and telephone. Infinity Rewards members are responsible for promptly notifying Grand Sierra Resort of contact information changes
  • Grand Sierra Resort reserves the right to adjust Infinity Rewards comp balances resulting from malfunction, operator error and/or fraud
  • It is the member’s responsibility to present the Infinity Rewards card to a dealer before playing table games and/or to properly insert the Infinity Rewards card into the slot card reader to verify its acceptance throughout the duration of play
  • Tier credits are only used for determining tier levels
  • Point multiplier promotions or other point adjustments will not apply to tier credits
  • Individual players may be disqualified from point multiplier or may be given a reduced multiplier for any reason, including suspicion of advantage play
  • Tier levels are subject to modification based upon account activity
  • All decisions made by Grand Sierra Resort management are final and binding. Management reserves all rights
  • Infinity Rewards benefits are subject to availability
  • Additional details are available at Infinity Rewards
  • Grand Sierra Resort reserves the right to cancel or modify the CInfinity Rewards privileges at any time without notice
  • Any Infinity Rewards member that is banned from the property voluntarily or involuntarily will forfeit all privileges, including awards, prizes, comps and offers in the mail that are associated with Infinity Rewards membership
  • Any Infinity Rewards member who has had a tier level reduction is required to surrender the existing card and will be issued the new card with the current tier level. This includes any parking pass or gate card that has been issued
  • The collection of personal data collected in connection with program and how we use that data is governed by our Privacy Policy

How to Redeem Comp Points and Comp Dollars

  • Free Promotional Play (slot and video poker players only): Redeem by downloading at select machines once PIN is established atInfinity Rewards
  • Comps: Swipe your Infinity Rewards card at any Grand Sierra Resort outlet and select retail outlets. At non Grand Sierra Resort and select Grand Sierra Resort outlets your comp points and comp dollars will be worth fifty cents on the dollar
  • Outlets requiring a comp voucher from the Players Club: Johnny Rockets, 2 Bella and select retail shops