About Spa at Grand Sierra Resort
Who We Are
At Grand Sierra Spa, we believe in life lived in balance, the curative benefits of fun and laughter and above all, the absolute, inherent right to spa. For us, spa is not just a word; it’s a way of life. A life filled with heavenly scents and stress melting treatments. A life where worries are shed and new experiences embraced. So leave your stress at the door, grab those fluffy robes and spa slippers and spa on!
Spa guests must be at least 18 years of age to enter the spa facilities. Salon appointments are available to guests 8 years of age and older when accompanied by an adult. Hotel guests must be at least 16 years of age to enter fitness center. For the comfort and privacy of our guests, cell phones, cameras, and pagers must be turned off at all times in the spa and fitness facilities. Audio devices must be used with headphones. Smoking is not permitted. Please do not bring jewelry or valuables to the spa. Grand Sierra Spa does not assume liability for personal items.
*This symbol represents heat treatments which are not recommended for guests who are sensitive to heat, have heart conditions or are pregnant.
**This symbol indicates treatments that may be enjoyed by mothers-to-be. Please speak with spa staff regarding at which stages of pregnancy these treatments may be experienced.
Appointments may be made at the Spa desk or by calling the Spa directly at 775-789-2186. Requests for specific therapists or gender requests must be made at the time of booking. While we strive to meet each request, we do not guarantee availability.
Please plan to arrive at least 30 minutes prior to your scheduled appointment so you will have time to change into your robe and sandals. You may wish to arrive earlier to enjoy the spa facilities before your service. Arriving late will reduce the time you have to enjoy your treatment.
Your treatment will end on time, and full charges will apply.
What to Wear
We will provide a robe, sandals and private locker. A swimsuit is needed for co-ed areas and outdoor pool. You can purchase swimsuits in our retail boutique if you forgot to bring yours along. If you are using the fitness facility, please wear appropriate workout attire. Proper athletic shoes are required.
At the time of reservation, please inform your reservationist if you are pregnant, have allergies, disabilities or any other conditions of which we should be made aware. Receiving treatments when ill (with a cold or flu, for example) may cause symptoms to accelerate and may place our treatment staff in an unhealthy environment. If illness is detected, alternative treatments or rescheduling may occur.
Alcoholic beverages are not permitted outside of the spa lounges. All beverages must be in a plastic container. For your health and safety, if intoxication is detected, rescheduling of services may occur.
Rescheduling / Cancellations
We welcome any changes or cancellations up to 4 hours prior to the start of your first scheduled appointment. Changes/cancellations made with fewer than 4 hour notice will result in a 50% charge. No-show appointments are charged at full price. Group services are subject to contracted agreement.
Gratuities are at the sole discretion of each guest and are not included in any of our spa treatment prices. Should you wish to reward your treatment provider, spa agent or spa host, you may do so at any time. Gratuity envelopes are available at the spa desk.
What we Have
- Steam rooms
- Dry saunas
- Spa beverages
- Healthy snacks
- Full service hair and nail salon
- Retail boutique
- Couple’s treatments
- Makeup application
- Fitness center
- Group exercise classes*
- Seasonal outdoor pool with private VIP cabanas are also offered
*Additional charges for group exercise classes apply.
**Treatments, services, prices and hours of operation are subject to change.