Grand Sierra Resort puts customer service first.

Lost and Found

For items lost within Grand Sierra Resort's property please use our online Chargerback System or contact us by calling our main phone number listed below.

Security Lost and Found Chargerback System

Address and Phone:

Grand Sierra Resort
2500 E. Second Street
Reno, NV 89595
Local: (775) 789-2000
Toll-Free: (800) 501-2651

Vision Statement:

"Become the region's most respected Hospitality and Gaming Company"

Mission Statement:

"We are dedicated to becoming a leader in the hospitality and gaming business by providing exceptional value and service to our guests, and commitment to the communities in which we live and serve."

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