Infinity “Resort” Rewards
Frequently Asked Questions
- How do I earn reward points?
- Where can I earn rewards points?
- Where can I see my reward points?
- How can I spend my reward points?
- What's the catch?
- How do I sign up?
How do I earn reward points?
Simply ask any restaurant or outlet during your cash or credit card purchase. The team member will need to swipe your Infinity Rewards card at the register during the purchase to automatically earn points.
Where can I earn rewards points?
Restaurants & Food Outlets
Charlie Palmer Steak Reno, Rim Asian Bistro, Uno Más, The Grand Buffet, Grand Café, Chickie's & Pete's, Round Table Pizza, 2nd Street Café Express, Starbucks, Jamba
Retail OutletsImpulse, Outdoor Sport
Bars & LoungesCenter Bar, Crystal Bar, Fat Tuesday, LEX Lounge, Race & Sports Bar, Rendezvous Lounge
Recreation VenuesBowling Center, Fun Quest, Grand Adventure Land, Grand Bay Driving Range, Spa, The Pool, The Ice Rink
Where can I see my reward points?
At any kiosk, the rewards desk, or even online.
How can I spend my reward points?
Once you have at least 1,000 reward points you can spend them at any outlet that accepts reward points or even for free play. Simply ask any team member at an outlet and they’ll be happy to assist.
What's the catch?
There’s NO Catch…
But, there are some rules,
- Guest must be 21 years and older to have or sign-up for an Infinity Rewards account
- Guest must have a valid ID to sign-up or receive their Infinity Rewards account or card
- If a guest has any questions about a valid ID or their Infinity Rewards account please visit the Infinity Rewards desk or Cashier Cage
How do I sign up?
Simply visit the Infinity Rewards desk for quick and easy assistance to get your Infinity Rewards account created.
Then you will be able to begin enjoying the benefits of being an Infinity Rewards member.
Key Tier Level Details
- Up to 999 base points
- Earn points and comps redeemable at any GSR outlet
- Personalized offers and room discounts
- Bonus drawing entries
- 1,000+ base points
- 5% discount at The Grand Buffet
- 2x daily point multiplier
- 7,500+ base points
- 10% discount at The Grand Buffet
- 3x daily point multiplier
- 50,000+ base points
- 15% discount at The Grand Buffet
- 4x daily point multiplier
- VIP parking pass
- 200,000+ base points
- 20% discount at The Grand Buffet
- 5x daily point multiplier
- VIP parking pass
- Annual Two-Night Stay at SAHARA Las Vegas
- Invitation only
- Free buffet coupon at The Grand Buffet
- 6x daily point multiplier
- VIP gated parking
- Personal casino host
- Annual spa service*
- Annual SAHARA Las Vegas trip + air fare*
Tier Level Benefits
|VIP Express Line at GSR Outlets|
|Complimentary Pool Access*|
|Personal Casino Host†|
|Spa & Fitness Center Access|
|Annual Spa Service|
|Bonus Drawing Entries|
|Birthday Point Multiplier|
|Points for Free Play|
|Daily Point Multipliers|
|In Slot Machine TV Viewing|
|Slot Machine Reservations|
|Cash Advance Fee Reimbursement|
|Premium Alcohol While Gaming|
|HOTEL & TRANSPORTATION|
|Discounted Hotel Room Rate*†|
|Family & Friends Room Discounts*|
|SAHARA Las Vegas Room Discounts|
|VIP Lounge Check-In|
|Preferred Late Check Out|
|Sierra Tower Room Upgrade|
|Resort Fee Waived|
|Next Up Valet Car Service|
|Complimentary Stay at SAHARA Las Vegas|
|Exclusive Gated Parking|
|VIP Express Line at the Buffet|
|VIP Express Line at Starbucks & 2nd Street Cafe Express|
|Grand Theatre Concert Pre-Sales|
|Grand Theatre Line Privileges|
|LEX Line Privileges*|
|LEX Table Preference*†|
|Grand Theatre Booth/Balcony Upgrade*†|
|Grand Theatre Artist Meet & Greet*|
Infinity Rewards Rules
- Must be 21 years of age or older to participate, membership is free
- New Infinity Rewards members must enroll at designated locations to be eligible to earn rewards
- Valid government-issued photo identification is required to enroll in Infinity Rewards membership, to replace lost or stolen cards, and to redeem Infinity Rewards
- Grand Sierra Resort and Casino is not responsible for lost or stolen cards and/or Infinity Rewards
- Membership in the Infinity Rewards program is a privilege, which may be modified or revoked, at which time Infinity Rewards card(s) must be returned, as they are the property of Grand Sierra Resort
- Cardholders may have only one account and Infinity Rewards benefits are non-transferable
- Infinity Rewards members are not allowed to have others accumulate benefits to their account
- Grand Sierra Resort reserves the right to adjust Infinity Rewards comp balances resulting from malfunction, operator error and/or fraud
- It is the member’s responsibility to present Infinity Rewards card to a dealer before playing table games and/or properly insert the Infinity Rewards card into the slot card reader and verify its acceptance throughout the duration of play
- Infinity Rewards points and comps are valid for 13 months from the day earned. All unused Infinity Rewards points and comps will expire and will no longer be available for redemption
- Base points are earned annually (March 31-April 1) and are only used for determining tier levels
- Point multiplier promotions or other point adjustments will not apply to base points
- Individual players may be disqualified from point multipliers or may be given a reduced multiplier for any reason, including suspicion of advantage play
- Tier levels are subject to modification based upon account activity
Grand Sierra Resort reserves the right to cancel or modify the Infinity Rewards privileges at any time without notice
- Any Infinity Rewards member that is banned from the property voluntarily or involuntarily will forfeit all privileges, including awards, prizes, comps, and offers that are associated with Infinity Rewards membership
- Any Infinity Rewards member who has had a tier level reduction is required to surrender the existing card and will be issued a new card with the current tier level. This includes any parking pass or gate card that has been issued
- Management reserves all rights and all decisions are final and binding. Infinity Rewards benefits are subject to availability. See Infinity Rewards for additional details
How To Redeem Points and Comps
- Show your Infinity Rewards card with valid photo ID at any GSR outlet and select retail outlets
- Use your PIN to download points for Free Play at select machines
Earn Comps and Points
- Slots/Video Reels: $1 Coin-in = 1 point
- Video Poker: $2 Coin-in = 1 point
- Table Games: Based on length of play and average bet = comps
- Specialty Games could have a different earning threshold
*Based on availability/select days. †Based on play