Here are some of the answers to some of your most frequently asked questions.
CAN I BOOK TWO OR MORE ROOMS AT THE SAME TIME?
At this time, our system will only process one room per reservation. If you need to book multiple rooms, please create multiple reservations. Contact Guest Services Toll-Free at 1-800-501-2651 with additional questions regarding this matter.
ARE PETS ALLOWED AT GRAND SIERRA RESORT?
Please be advised that effective May 1, 2016 Grand Sierra Resort and Casino will no longer be allowing dogs on property.
The shuttle departs the resort every 30 minutes, from 4:30am to 12:00am. Pick up located by the front desk in the port-cochere
Departure from Reno Tahoe international Airport
The shuttle departs the airport every 30 minutes, from 4:45am to 12:15am. Pick up is from the exit located at the far end of baggage claim area.
WHERE IS GRAND SIERRA RESORT?
Grand Sierra Resort is located at 2500 East Second Street in Reno, NV. We are an 8 minute drive, 2.5 miles north of the Reno-Tahoe International Airport and a 10 minute drive, 2.6 miles east of the Amtrak station in Reno. GSR only offers shuttles to/from the Reno-Tahoe International Airport.