Health & Safety

In addition to using specialized, CDC recommended disinfectants, we are applying EPA registered, anti-microbial surface protectant to high-touch items like door handles, gaming chips, elevator buttons, and slot machine panels. The groundbreaking product, BIOPROTECT™ Antimicrobial Surface Protectant (https://bioprotect.us/), contains no poisons or heavy metals but effectively aids in preventing microbial contamination on surfaces for approximately 90 days after application. Surfaces will be continuously cleaned to provide additional assurance that a surface is clean.

GSR utilizes bipolar ionization technology to combat tobacco smoke and odor throughout the resort. The Plasma Air (https://www.plasma-air.com/) system naturally neutralizes odors, reduces smoke particulate by 96.3 percent, reduces total volatile organic compounds by 98.6 percent, and reduces bacteria and viruses by 99.9 percent.

Touch-Free Hand Washing & Drying

Grand Sierra Resort is proud to be the first casino resort property in the area to utilize exciting new technology to minimize touchpoints in some of our public restrooms with the Dyson Airblade Wash+Dry system. This unique solution reduces need to guests to move away from the sink to dry their hands. In addition, the air drying process forces air through HEPA air filters before quickly and hygienically ‘scraping’ water from hands.

Thank you for visiting Grand Sierra Resort and Casino. Your comfort is important to us. Since reopening in June, we have followed a comprehensive outline of health and safety protocols under our GSR Clean program to minimize risk for our guests and team members.

In addition to our vigorous cleaning protocols, you may also notice enhanced security across the resort. We recently established a Special Response Team of professionally trained, highly experienced security officers. The Special Response Team along with security checkpoints at each guest entrance have been established to offer you an additional layer of safety when you visit with us. 

We look forward to welcoming you to GSR.

Masks, Social Distancing, and Health Considerations 
Unvaccinated guests are required to wear masks in all shared public indoor spaces while on property. In addition, unvaccinated guests are required to practice social distancing of at least 6 from other guests and GSR employees, who are not part of their immediate group. Guests are also asked to stay home if they do not feel well. Numerous hand sanitizer stations and disinfecting wipes will be available at entry points as well as throughout the property in areas such as the front desk, hotel lobbies, casino floor, restaurant entrances, meeting and convention spaces, elevator landings, pool, fitness center, and common walkways.

Our hotel is a point of pride for GSR. Our already high cleanliness standards now include main entrance doors that auto-open, a limited number of guests per elevator, clear social distancing and safety signage, removal of hotel room collateral and non-essential items, installation of Plexiglas shields, encouraging guests to utilize mobile check-in/out, specific disinfection of high-touch items in rooms, HVAC bipolar ionization technology to kill virus cells, numerous sanitizing stations, more frequent cleaning and much more.

Our award-winning dining outlets and exceptional bars and lounges are favorite amenities for many of our guests. Clean environments are essential for your comfort and will now include efforts such as increased space between guests, mobile ordering, text message table status, single-use menus, and removal of self-serve food options.

Reservations are recommended at establishments serving food — please visit individual restaurant web pages to make online reservations, or call 775.789.2332. 

As the region’s favorite resort pool, we know sanitization and social distancing is of utmost importance. All lounge chairs and high-touch points will be disinfected before and after every guest, mobile ordering will soon be available.

At the Spa, we have increased the frequency of our already high cleanliness protocols, ensuring every treatment area is thoroughly cleaned before and after each guest.

The fun won’t stop at the Bowling Center, Fun Quest, Grand Adventure Land, and Grand Bay Driving Range, but social distancing and sanitation will be of utmost importance.

Our conference center will be completely sanitized prior to and throughout your event. Our dedicated sales team offers clients virtual support for tours, site visits, and overall planning needs.