Q: I have concert tickets for an upcoming show. How will I know what’s happening with shows?
A: Please check the below for the latest concert rescheduled dates and cancellation updates.
• If you need a refund for a rescheduled show and you purchased online through Ticketmaster, please contact them directly at ticketmaster.com to request your refund.
• If you need a refund for a rescheduled show and you purchased in person at the Grand Sierra Resort Box Office or over the phone, please call 775-789-1115 to request your refund.
• Refunds for a cancelled show will automatically be processed back to the credit/debit card the purchase was made with; no need to call on canceled shows.
• All cash refunds for both cancelled and rescheduled shows will be processed once we are re-open.
